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Welcome

We promise all the items in my shop are in high quality, brand new, always brightly.

Shipping details

I try to ship items within 2-4 business days after received your payment since they are handmade will spend a little time for handle.

Usually it takes 9-18 days for delivery! Please contact us if the item haven't arrived after 25 days.

All packages will be shipped by International Airmail.

If there’s any need to receive the item for urgency,please contact me to deal with the details.

Refunds, returns & exchanges

I am responsible for the item is damaged.
Within seven days, you receive the items and photos on the damaged item, please contact me, I will give you a refund damaged items.
If you want to send packets back, I will give you a refund later, I received the package.
If you are not satisfied with your purchase, please contact me within 15 days of receipt and let us know why.
Require carving products can not be returned or replacement, hope you understand.
If you still have not received your package, please contact me first, but I will not leave negative feedback or open a case, I will do my best to solve your thing either refund or resend to make sure I sincerely services.
I do not refund shipping costs.
When you purchase wite free shipping items, I will from your refund amount deducted shipping.
Sincerely hope you can understand.

International Buyers - Please Note:
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
Please check with your country's customs to determine what these additional costs will be before buying. "

Additional information

PHONE
If the work is relatively busy guest, please leave your phone number for easy contact.

COLORS
Please note that the real colors of the case may slightly vary between products and from what you see on your screen as it depends on your monitor and computer setting.

If you have any questions or concerns, please do not hesitate to contact me.
This is my most grateful if you could leave me a positive feedback.

I can not abide any deceitful buyer and they will be punished by law.
so please do not cheat me and any others.

JaneCoupleGifts

We promise all the items in my shop are in high quality, brand new, always brightly.

Return Policy

If item is defective, you can return for refund or exchange within 15 days after receiving.
Please contact me before you give feedback.
We will swap for a good one upon stock availability, or make a refund.

Feedback

If you are satisfied with our products and service, please help to leave "Positive Feedback" for us when you receive your items and we will do the same for you. Thanks in advance!
Because what you bought will be shipped from the other side of the earth, it needs time. The shipping time is out of our control. But we will ship the item within certain biz days as promised in our listing Therefore, please DO NOT give us negative feedback for the long shipping. Thanks very much for your kindly understanding.
If you have any questions regarding the transaction, before leaving any feedbacks, please contact us and give us an opportunity to find a solution.

Have a good day !